Frequently Asked Questions

Q: How long does the repair process take?
A: The time it takes us to perform a repair of any kind is normally between 48 hours and 5 days. At times it takes longer to acquire the parts needed to perform a repair if this is the case the technician working on your unit will be in contact to let you know about the delay and discuss possible alternatives. I.E. allowing you to pick up the unit and return when the part has arrived.

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Q: What benefit is there to purchasing a custom built computer?
A: There are many benefits to a custom built computer, the biggest benefit is the ability to easily upgrade memory, cpu, video, and other components. Also the cost of a custom built computer is commonly competative with a mass produced unit with equal specifications.

Q: What causes my computer to display a blue screen (BSOD)
A: A blue screen can be caused for several reasons like a corrupt or outdated driver, a problem with the operating system, a damaged or defective component. These are just a few of the issues that can cause a blue screen scenario a system scan is required in most cases to find the cause of the blue screen.